We are going to add phone number to the website using Twilio. Not bad. They have full-fledged API integration with our software so that each phone call can be captured as a lead.
That was one problem we had for a long long time. How do we get proper record of incoming calls and then follow up on them. Now, the call comes on the Twilio number, get added to a dababase and goes to our sales force software from the database. Sounds pretty complex! It’s pretty simple and smooth. And gets our job done beautifully.
Planning to take about 10 numbers. Local numbers come at $1 per month + usage charges, which is not very high. And toll free numbers come at $2/month + usage charges.
The primary reason for adding phone number to the website is to impress Google into giving us better rankings. Have to wait and see whether it works:)